Terms and Conditions

Effective Date: 2/04/2026

Welcome to RatingsWizard.com (the “Website”). These Terms and Conditions ("Terms") govern your use of our website, software, and services (collectively, the “Services”). By accessing or using Ratings Wizard, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Use of Services

You must be at least 18 years old to use our Services.
You agree to use Ratings Wizard only for lawful purposes and in compliance with all applicable laws, regulations, and platform policies.
You will not engage in any activity that interferes with or disrupts the functionality or integrity of our Services.

2. Account Registration & Security

You may be required to create an account to access certain features. You agree to provide accurate and complete information.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
If you suspect unauthorized use of your account, notify us immediately at [support email].

3. Subscription & Payment

Some features of Ratings Wizard require a paid subscription. Pricing details are available on our Website.
Payments are processed through third-party payment providers. By subscribing, you agree to their terms of service and payment policies.
Subscriptions automatically renew unless canceled before the renewal date. You can manage or cancel your subscription through your account settings.
Refunds are issued at our sole discretion unless otherwise required by law.

4. Review Automation & Compliance

Ratings Wizard facilitates the collection, organization, and management of customer feedback and reviews but does not create fake, misleading, or manipulated reviews.
Users must comply with all relevant laws, including FTC guidelines and applicable platform rules regarding reviews and customer communications.

Clients are solely responsible for how they communicate with their customers, including any incentives, promotions, or messaging related to feedback or reviews.
Wizardly Labs LLC provides tools and general guidance but does not provide legal or policy advice, nor does it approve or monitor every communication sent through the system.

We reserve the right to suspend or terminate accounts found violating review guidelines or platform policies.

5. Platform Policies & Third-Party Services

Ratings Wizard integrates with or relies on third-party platforms such as Google, Facebook, and other review or social media services. These platforms operate independently and may change their policies, algorithms, or enforcement practices at any time.

While reasonable care is taken to follow publicly available guidelines, Wizardly Labs LLC does not control and cannot guarantee how third-party platforms interpret or enforce their policies.
Platform actions such as review removal, ranking changes, account limitations, or suspensions may occur independently of any services provided.

Wizardly Labs LLC is not responsible for decisions, penalties, or outcomes imposed by third-party platforms.

6. Client Responsibility

Clients are responsible for:

  • The accuracy of the business information provided
  • Customer communications and messaging content
  • Compliance with local laws, advertising rules, and platform policies
  • Any incentives or promotions offered to customers

Clients acknowledge that the Services provide automation tools and educational resources, and that final responsibility for use remains with the business.

7. Intellectual Property

All content, trademarks, software, and materials provided by Ratings Wizard remain the exclusive property of Wizardly Labs LLC.
You may not reproduce, distribute, or modify any part of the Services without prior written consent.

8. No Guarantee of Outcomes

Ratings Wizard is designed to assist with reputation management, visibility, and customer engagement processes. However, outcomes such as search rankings, review volume, customer behavior, or business growth are influenced by many external factors beyond our control.

We do not guarantee specific results, rankings, or performance outcomes.

9. Limitations of Liability

The Services are provided “as is” without warranties of any kind, express or implied.
To the fullest extent permitted by law, Wizardly Labs LLC shall not be liable for indirect, incidental, consequential, or platform-related damages, including but not limited to:

  • Loss of reviews
  • Changes in online rankings or visibility
  • Account restrictions or suspensions by third-party platforms
  • Lost revenue or business interruptions

In no event shall our liability exceed the amount paid by you for Services during the previous 12 months.

10. Termination

We may suspend or terminate your access if you violate these Terms or engage in abusive, fraudulent, or unlawful activity.
You may cancel your account at any time through your account settings.

11. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your data. By using our Services, you consent to our data practices.

12. Modifications to Terms

We reserve the right to update these Terms at any time. Changes take effect upon posting to the Website. Continued use of the Services constitutes acceptance of any updates.

13. Contact Information

If you have any questions or concerns, please contact us at [Charles@RatingsWizard.com].